Expert Landscaping & Hardscaping in Charlotte, NC

privacy policy

Last updated: May 29, 2025This Privacy Policy describes how Provision Outdoor Design & Hardscapes ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.provisionhardscapes.com (the "Site"), or otherwise interact with our services (collectively, the "Services"). By using our Services, you agree to the practices outlined in this Privacy Policy.1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy periodically to stay informed.2. Personal Information We Collect
We collect the following types of information from you:a. Information You Provide Directly:Name, address, email, and phone number
Order and billing details
Login credentials (username, password)
Items viewed or added to cart
Customer support interactionsb. Information We Collect Automatically:Using cookies and similar technologies we collect:
IP address, browser type, device data, and how you interact with our Site and Services.c. Information from Third Parties:We may receive information from:
Service providers such as Shopify (our ecommerce platform)
Payment processors (to fulfill orders) Marketing and advertising partners3. How We Use Your Information
We use personal information to:Process orders and manage your account, Provide customer service and support, Send order confirmations, updates, and promotional communications, Improve and personalize the Site and Services, Detect fraud and enhance security.4. Cookies
We use cookies to:Understand and improve site performance, Tailor marketing efforts, and Provide a better user experience.You may disable cookies through your browser settings, but this may affect the functionality of our Services.Learn more at Shopify Cookie Policy.5. Sharing Your Information
We may share your personal information with:Service providers (e.g., IT support, shipping, payment processing), Marketing partners (e.g., Shopify), Affiliates within our business, Authorities when legally required (e.g., subpoenas, legal requests), In business transfers such as mergers or acquisitions.6. User-Generated ContentIf you post reviews or other content publicly on our Site, it may be seen and used by others. Please consider this before sharing any personal details.7. Third-Party LinksOur Site may link to external websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.8. Children’s PrivacyOur Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided personal information to us, please contact us to have it deleted.9. Security and RetentionWhile we implement reasonable safeguards, no system is completely secure. We advise against sending sensitive information via unencrypted channels. We retain data only as long as necessary for business or legal purposes.Contact UsIf you have questions or concerns about this Privacy Policy, please contact us at:Provision Outdoor Design & Hardscapes📧 Email: [email protected]
📍 Address: 5720 Carnegie Blvd, Charlotte, NC 28209